On-Board Services & Amenities
What type of amenities will I find in my cabin?
All cabins are equipped with shower, WC, air condition, telephone, TV, safety boxes and hairdryers. All suites have refrigerated mini bars.
Is there room service available, for free?
You will receive a room service menu in your cabin. Room service is at extra charge.
Is there a baby siting service?
Due to safety reasons we are not to be able to provide baby-sitting service.
What kind of activities are available for children on-board?
Depending on the number of children and their age, activities will be organized on a daily basis for the children during navigation hours. Please review the daily program that will be issued on-board.
Will there be cell phone service while on-board?
Our ships are equipped with robust telephone service and Internet access 24-7, so you can always get in touch with your loved ones or take care of any business needs. Whenever your ship has a land signal from a Greek or a foreign mobile telephone network, your phone will also have a signal, provided it is enabled to roam. There may be periods during your cruise, however, when we are outside of any service area: you will be able to use your mobile phone, but it will have to be via a connection to your ship’s satellite, which entails a substantial charge. We therefore suggest you avoid doing so, unless there is an emergency and you must make a call.
Can I use the telephone in my cabin to call home and what is the cost?
You can use the telephone in your cabin to call home. The charges depend on the duration of your call and on the country you are calling. The reception desk on-board will provide necessary information before you make the call.
Are there computers on-board with Internet access?
Onboard Celestyal Olympia and Celestyal Crystal there are no computers. Although there is Wi-Fi access available, at an extra charge, on public areas and in cabins
Wi Fi access onboard Majesty will be available at extra cost from the Internet corner available on Deck 5 and in specific public areas
What is the currency used on-board?
The official currency on all of our ships is the euro: all prices are displayed in euros.
Can I exchange currency on-board?
If you wish to change hard currency into Euros, the Reception Desk on board can exchange limited amounts.
Which credit cards are accepted?
We accept American Express, MasterCard and Visa and debit cards (as long as they are suitable for electronic transactions and they are not Maestro Debit Cards). We accept travelers’ checks (a 2% commission is charged), but we cannot accept personal checks.
What about Spa and fitness services on-board?
If you want to keep in shape while you cruise with us, feel free to visit our fully-equipped gym (towels provided). Some of our vessels also have a Jacuzzi available for a post-workout soak or if you just want to relax and enjoy some hydrotherapy (the size of each gym and its available amenities vary from ship to ship).
Are there laundry facilities on-board and dry cleaning?
Laundry and dry cleaning are available on-board at an additional charge that will be added to your personal account.
Is there a casino on the vessel?
Do you like games of chance? Do you like to feel the rush of Adrenaline? Do you crave unbridled excitement? Join us in our comfortable casino and try your luck. We’ve have games for every taste. We promise you a great time. Enjoy a specialty cocktail while you play blackjack, poker, roulette or our slots, all day and night. If you’re 18 or older we invite you to sit down at our tables and succumb to the seductive atmosphere in our casinos while the ship is at sea, (they only close when we are in port). Order your favorite drink from our waiters during play, and enjoy the stellar service Celestyal Cruises is famous for –. We’ll make you feel at home, no matter how deep into the night you want to roll.
Is there a gift shop on-board?
Our shops often have special offers and each member of our helpful staff will assist you in finding whatever you want or need. We’ve got treats for you and gifts for your loved ones back home. The exceptional quality of the merchandise in our shops will delight you, and the prices will be a pleasant surprise: our prices are competitive with the duty free shops at any airport or harbor. We also have a section of our shop devoted exclusively to Greek products. Stop by and browse our outstanding selection of Greek wines and spirits (including ouzo), cosmetics and jewelry made in Greece and specialty souvenirs. And we’ve got everything you need to stock your “new” Greek kitchen, so you can start cooking Greek cuisine at home, including capers, olives, oregano and thyme. Make sure not to miss our authentic Greek shopping area, where you will be able to find a large selection of Greek souvenirs and products.
How can I send a present to someone travelling on the cruise?
It’s always lovely to know someone is thinking of you, even when you’re traveling, and it’s touching when a colleague or your boss, or your children, have done something special to make your cruise even more enjoyable. If you’d like to do so for one of our passengers, Celestyal Cruises provides you with its “Bon Voyage Gift” service. We’ll help you send a beautiful basket of fresh fruit to the cabin and a bottle of wine or champagne. If your employee or friend is traveling with his or her family, you can send them our “All-Inclusive Drink Package” as a Bon Voyage Gift – they will surely enjoy it. We also offer vouchers for our spas for a romantic dinner for two on deck. Use your imagination! We’ll help you give the perfect gift.
If I celebrate a special occasion during the cruise (Birthday, anniversary, honeymoon) what do I do?
We offer a wide range of celebration packages on-board to celebrate your special occasion; renewal of wedding vows, birthday and anniversary cakes, honeymooners’ packages, Champagne under the stars and many more.
