CELESTYAL CRUISES RESPONDS TO CORONAVIRUS WITH “PEACE OF MIND POLICY*” FOR NEW AND CURRENT BOOKINGS; EXTENDS “BIG CRUISE SALE”

ATHENS, GREECE (March, 2020)  

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CELESTYAL CRUISES RESPONDS TO CORONAVIRUS WITH “PEACE OF MIND POLICY*” FOR NEW AND CURRENT BOOKINGS; EXTENDS “BIG CRUISE SALE”

 

ATHENS, GREECE (March 10, 2020) – In response to the coronavirus (COVID-19) outbreak, Celestyal Cruises, the award-winning, number one choice for travelers to the Greek Islands and the Mediterranean, has launched a “Peace of Mind Policy*” to include current bookings for travel between now and June 30, 2020. Customers are able to alter their plans up to seven days prior to the sailing date without incurring cancellation fees. They will receive a 100 percent future cruise credit that can then be applied towards a 2020 or 2021 cruise. This is addition to any new cruise bookings made between now and April 30, 2020 for travel during 2020-2021, which can also be changed up to seven days prior to the sailing date without incurring any penalty or cancellation fees. Guests sailing on the March 14, 2020 seven-night Three Continents Cruise and March 16, 2020 four-night Iconic Aegean sailing may also take advantage of the “Peace of Mind Policy*” despite being within seven days of departure.

 

To put travelers’ minds at further ease, Celestyal has announced that it will extend its “Big Cruise Sale” until April 30, 2020. “Big Cruise Sale” fares start as low as $1,259** per person on the all-inclusive Eclectic Aegean seven-night itinerary and can now be secured for the reduced deposit of just $50 per stateroom.

 

Celestyal is also recognizing guests that wish to continue with their current vacation plans and don’t change their original bookings from now through June 30, 2020 with a special onboard spending credit of up to 100 Euros for seven-night cruises. This credit can be applied to a wide number of experiences such as additional shore excursions, spa treatments, enhanced platinum drinks menu, ala carte menu selections or specialty restaurant dining. Celestyal is also offering 15 percent discounts on onboard purchases (excluding casino and retail purchase) allowing for the onboard spending credit to stretch even further.

 

“At Celestyal Cruises, we understand that these uncertain times can be unsettling, but we are optimistic about the future and we want to allow our guests to be reassured and feel comfortable in carrying on with their existing vacation plans or making future travel plans, whilst also recognizing that some guests may need to change their plans too,” said Leslie Peden, chief commercial officer. “We believe that our ‘Peace of Mind Policy’ along with extending the booking period for our ‘Big Cruise Sale,’ lower deposits and onboard spending credits and discounts will put our guests minds at ease and provide them with the flexibility they need in order to plan going forward.”

 

Celestyal Cruises continues to closely monitor the COVID-19 situation. The company is in close contact with health professionals and regulators around the world, including local authorities, the World Health Organization (WHO), Centers for Disease Control (CDC) and Cruise Lines International Association (CLIA). As the company is continually assessing and updating policies and procedures as developments emerge to protect the safety and security of all guests and crew, guests are advised to visit Celestyal’s COVID-19 Travel Update Page for the most up-to-date information.

 

For booking information visit your travel agent, call (877) 337 4665 or visit www.celestyalcruises.com. Connect with Celestyal Cruises: Facebook, Instagram, Twitter, LinkedIn .

 

*”Peace of Mind Policy” Terms and Conditions.

For current individual bookings: the policy is applicable on currently named and paid (deposit and/or full payment) bookings on sailings through June 30, 2020. Guests are able to cancel up to seven days prior to sailing and receive a 100 percent future cruise credit for applicable monies paid to Celestyal Cruises. Notification must be received by Celestyal Cruises no later than seven days prior to date of sailing. For future bookings made by April 30,2020: notification must also be received by us no later than seven days prior to sailing date. Future cruise credit is only valid on cruises sailing in 2020 & 2021. The value of the future cruise credit is non-transferrable and not redeemable for cash. All cruises are subject to availability at time of booking. Celestyal’s standard terms and conditions apply as per the original booking date.

 

**“Big Cruise Sale” Terms and Conditions

 

**$1,259 per person starting price is based upon IA stateroom category on the Eclectic Aegean itinerary on April 4, 2020. Subject to availability at time of booking.

 

About Celestyal

Celestyal Cruises has fast built an award-winning reputation and recognition as the number one choice for travellers to the Greek Islands and East Mediterranean thanks to its regional expertise and exceptional hospitality. The company operates two mid-sized vessels, each one cosy enough to provide genuine and highly-personalized services. The foundation of the company’s philosophy is built on a unique Greek heritage which combines outstanding hospitality with genuine cultural destination immersion and provides authentic, lifetime experiences both onboard and onshore.

 

Awards

In February 2020, Celestyal Cruises was awarded The Cruise Excellence Award for the company’s Three Continents Itinerary. The Cruise Excellence Award, the Spanish cruise industry awards, created by CruisesNews Media Group in 2008. The awards are the result of an extensive survey of Spanish cruise passengers and travel agents, which evaluates the Cruise lines in several categories.

 

In December 2019, Celestyal Cruises was named Best for Service in Cruise Critic’s 11th annual UK Editors’ Picks Awards. The awards are selected by a global panel of impartial cruise experts from Cruise Critic, to highlight the best ocean, river and luxury cruise lines for UK travelers, across dozens of categories.

 

In June 2019, Celestyal Cruises was honoured for its overall contribution and commitment to the development of the cruise industry in the East Med region at the Mare Nostrum Awards in Genoa.

 

In December 2018 Celestyal Cruises was given the UK Editors’ Picks Award for Best Service by Cruise Critic, the world's largest cruise reviews site and online cruise community. In February 2018 Celestyal Cruises received four Cruise Critic Cruisers Choice Awards: two first place awards, for Shore Excursions and Value, and two second place awards, for Service and Entertainment.

 

Corporate Responsibility

Celestyal Cruises is deeply committed to sustainability and ethical business practices. The company actively supports the local communities in the destinations it visits, particularly in the field of education. Since 2015, more than 2000 students on the Greek islands of Milos, Patmos, Samos and Ios have enjoyed a ‘journey to knowledge’, by attending specialized educational programs, initiated by Celestyal Cruises. Additionally, Celestyal Cruises supports cultural NGOs to promote youth entrepreneurship, marine student development and child welfare.

 

ISO Certification

The entire spectrum of Celestyal Cruises’ ship management, including technical, hotel and crew management, and offices, are certified in accordance with ISO 9001/14001 standards. The certifying authority is DNV-GL, which is by widely recognized as the biggest and most respected rating agency in the marine industry.

 

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Media Contacts

Charles Mardiks, Mardiks PR, [email protected], ph: 646.283.5273

Frosso Zaroulea, Celestyal Cruises, [email protected], ph:+30.216.4009659