Prices, Rates, Payments

Knowing how much you’ll pay and what you’re paying for is of great value to us. That’s why there are no hidden charges and our extra products and services are priced competitively.

The official currency on all of our ships is the euro and all prices are displayed in euros. If you wish to change hard currency into euros, the Reception Desk on your ship can change limited amounts.

We believe good accounting makes good friends. During check-in you will receive your personal boarding card which functions as a debit card so that you can put away your wallet while you’re on board. Your transactions are now cashless, so you don’t have to carry cash on our ships – all purchases are made, instantly, with your personal boarding card. Use it in our shops, salons, spas, bars and to purchase Shore Excursions. Don’t worry about carrying cash; you’ve got your boarding card. Relax and enjoy yourself.

Any purchase or payment for services that carry an extra charge is automatically debited from your personal account when linked to a valid credit card or cash deposit. If you wish to pay your account in cash, you must leave a deposit with Reception: we recommend 200 euros for 3-Day and 4-Day Cruises and 300 euros for 7-Day Cruises. Please visit the Reception Desk when you arrive on board to activate your personal account. We accept American Express, MasterCard and Visa and debit cards (as long as they are suitable for electronic transactions and they are not Maestro Debit Cards). We accept travellers’ checks (a 2% commission is charged), but we cannot accept personal checks.

On-board purchases are automatically charged to your personal boarding card. This includes services that are not included with your cruise package:

 

  • Beverages other than tap water, filter coffee and tea at meal times
  • Casino
  • On-board purchases
  • Beauty salon, spa services & products
  • Photo shop purchases
  • Shore Excursions
  • Wifi access and telephone calls from your cabin
  • Medical expenses
  • Laundry services
  • Room service
  • Specialty menus in the dining room
  • Snacks from the bar, pizza
  • Mini bar where applicable

 

Your cruise rate includes:

 

  • Port charges
  • Gratuities
  • Cabin accommodation according to the category you have booked
  • Full board (except specialty menus in the dining room & room service)
  • On-board entertainment, day & night activities
  • Use of swimming pools
  • Use of fitness center & sauna
  • Use of safety deposit box

 

You cannot use your personal boarding card in our casinos. You can only play with cash and if you are aged 18 or over.

On the final day of your cruise you will receive a bill to your cabin with a detailed list of all the charges on your personal boarding card – you can also collect this bill from the Reception Desk. If you have chosen to leave a cash deposit with Reception, you must pay the balance of your bill in cash or collect any remaining balance. After you settle your account, either in cash or by a credit or debit card, your personal boarding card will no longer be valid and any purchase you make on board must be paid for in cash.

There are no extra charges for port tax or any other taxes, nor are there any extra fares or surcharges. Everything is included in the final price of your ticket.